FAQs
This page contains some of our most commonly asked questions and answers. We hope it’s helpful. Of course, if you don’t see your question here, please GET IN TOUCH.
When Do “They Let the Bears Out”?
Bears are wild animals and roam freely in our National Park and surrounding areas. They are not “let out” like a zoo. Your best chances to see black bear in their natural habitat would be to drive though Roaring Fork Motor Nature Trail or Cades Cove at Dawn or Dusk between April and November as this is when they are most active.
How Do I Check In?
Instructions on cabin entry and the cabin address will be emailed to you 7-10 days prior to your stay.
What Do I Do If the Power/Internet/Cable Goes Out?
Please text me at 804-654-1926, let me know what cabin you are staying at so that I can make a report to the appropriate agency. Unfortunately our cabins work just like your homes do and will experience outages during storms, downed power lines, wrecks, satellite interference and the like. Please let me know and have patience.
Why is My Hot Tub Cold?
Check the thermostat on the control panel to see what the temp is. If you just arrived at 4pm (or before) it’s possible that housekeeping just refilled it and it needs time to heat up. If you have been there a while or for a few days and it’s cold – call or text me immediately at 804-654-1926.
What Time Is Check In/Check Out?
CHECK IN IS 4PM *If the cabin is ready early, I will message you. PLEASE, DO NOT JUST SHOW UP EARLY!!! CHECK OUT IS 10AM NO LATE CHECKOUT unless discussed with me in advance. Fees of $25 per each 30 mins past 10am check out will be charged.
How Many Pets Can I Bring? What Is Your Weight Limit?
We do not have a breed or weight restriction. We will accept most numbers with prior approval. We only allow housebroken, flea and tick treated dogs. There is a one time non refundable $25 pet fee. HOWEVER, if you fail to clean up after your dog or there is excess hair or cleaning required you can be charged up to $300 in damages. Be a good pet parent!
What Is the Weather Like When I'll Be Visiting The Smoky Mountains?
In the Spring (March-May) expect a lot of fluctuations. The high range from 60°- 80° with lows running below freezing to 60s. Snow is still possible in March especially in higher elevations. The Summer (June-August) means heat, humidity, and rain showers. Highs can reach 90s with lows averaging in the 70s. In the Fall (September – Mid-November) expect warm days with cool nights. Highs ranging between the 50s-70s and lows can reach in the 50s-60s. Snow in highest elevations are possible by November. Our Winters (November – February) are generally mild in TN but extreme weather can happen. January and February you can expect to find snow in the mountains but we only see 1” or more a couple times in the lower elevations. Temps in the 50s with lows in the 20-30’s are normal.
Where Can We Go Hiking?
For all things National Park related we recommend: https://www.nps.gov/grsm/planyourvisit
What Are Your Favorite Places?
For activities we recommend while visiting the Pigeon Forge and Gatlinburg area check out our Things To Do page. For some of our favorite spots to eat, check out our Places To Eat page.
If you don’t see something you like, shoot me a message and I’ll be happy to tell ya the best place for breakfast, steak, pizza, burgers, or a romantic night out. And for the most recent spots we’ve visited, check out our social media pages for our favorite places around town!
Do You Do Any Decorating For Anniversaries, Birthdays or Honeymoons?
I certainly can make that happen for you! We can work out arrangements to have a cake or something special in the cabin for your arrival or I highly recommend my friends at TNCelebrates for all your special occasion needs!
Where Can We Go Fishing in the Smoky Mountains?
If you’re staying at Fishin & Wishin there is a pond on site and at Hapey Memories there is a catch and release lake around the corner from the cabin. Both of these are available to guests for fishing with no license needed. You can fish in any body of water around the area with the proper fishing license, here’s more information about licenses: Smoky Mountain Fishing Info
What Type of Coffee Maker Do The Cabins Have?
Each cabin is equipped with both a regular 12 cup coffee maker and a single serve Keurig.
What's Provided with Our Cabin Rental?
We provide you with all of your linens and towels for your stay. We will also leave you a “starter set up” of paper towels, toilet paper, dishwasher tabs, laundry pods, dish liquid, hand soap, 2 kitchen bags, 2 large black bags, and shower soap. These items are not replenished so you may need to bring additional supplies or purchase more depending on the length of your stay with us.
Are the Roads to the Cabins Narrow, Steep or Winding?
We have a video for that! Please see the links below for the drive to each cabin!
